Contact Us

Customer Care

Contact Us

We are here to help. For questions about your order, products, sizing, shipping, returns, or exchanges, please contact the Selvanco customer support team.

Email Support

Need assistance?

Send us an email and our support team will review your request as soon as possible.

Email Us

Response Time

24–48 business hours

We usually respond within 24–48 business hours. Response times may be slightly longer during weekends, public holidays, or peak seasons.

How We Can Help

Order Support

Questions about order confirmation, order status, changes, or cancellation requests.

Product & Sizing

Help with product details, fit, size guide, color selection, or styling questions.

Shipping Updates

Assistance with shipping confirmation, tracking updates, delays, or delivery questions.

Returns & Exchanges

Support for return requests, exchange requests, refund questions, or damaged items.

For Faster Support

If you are contacting us about an existing order, please include the following information in your email:

Order number
Email used at checkout
Full name
Clear description of the issue
Photos if item is damaged or incorrect

Store Information

Store Name

Selvanco

Website

selvanco.shop

Store Address

CAPITAL OFFICE, 124-128 CITY ROAD, LONDON, UNITED KINGDOM, EC1V 2NX, London, EC1V 2NX, United Kingdom